What to Expect During the Home Appraisal Process

What to Expect During the Home Appraisal Process

  • Randy Waller
  • 11/18/25

A home appraisal is one of the most important steps in any real estate transaction. Whether you’re buying, selling, or refinancing, it provides an unbiased estimate of a property’s value, helping both buyers and lenders make informed decisions. For many homeowners, the process can feel mysterious or even nerve-wracking. Understanding what happens during a home appraisal helps set expectations and ensures you’re prepared every step of the way.

In Santa Rosa, where property values can vary dramatically based on location, condition, and amenities, appraisals play a crucial role in determining fair market value. Here’s a detailed look at how the process works and what you can expect.

The Purpose of a Home Appraisal

An appraisal is an independent evaluation of a property’s worth conducted by a licensed appraiser. When a home is under contract, lenders require an appraisal to confirm that the loan amount aligns with the property’s true market value. This protects both the lender and the buyer from overpaying for a home.

For sellers, the appraisal represents an important checkpoint that can either validate their asking price or reveal areas where the home may be overvalued. A strong appraisal supports the sale and provides confidence to all parties involved.

In a competitive market like Santa Rosa, where neighborhoods can differ significantly in character and value, a professional appraisal ensures objectivity and balance in the transaction.

Scheduling and Preparing for the Appraisal

Once a home is under contract, the lender orders the appraisal. The appraiser then contacts the listing agent or seller to schedule the visit. Typically, this appointment occurs within one to two weeks of the request.

For homeowners, preparation can make a difference. While appraisers focus primarily on measurable data such as square footage, upgrades, and comparable sales, presentation still matters. A clean, well-maintained home gives a strong impression of overall care. Before the appointment, it’s helpful to:

  • Tidy up interior and exterior spaces.
  • Ensure all rooms are accessible, including garages, attics, and basements.
  • Compile a list of recent upgrades or renovations.
  • Highlight unique features, such as energy-efficient systems or custom design work.
These small efforts can help the appraiser see the home’s full potential and understand its value in context.

The On-Site Inspection

The inspection portion of the appraisal typically takes between 30 minutes and an hour, depending on the property's size and complexity. During the visit, the appraiser conducts a thorough walkthrough, taking notes and photos to document key features.

They’ll measure the home’s dimensions, assess the floor plan, and evaluate the quality of materials and finishes. Exterior elements such as roofing, landscaping, and overall condition are also taken into account. The appraiser looks for signs of structural soundness and upkeep rather than cosmetic perfection.

For instance, a recently replaced roof or upgraded HVAC system can positively influence value, while deferred maintenance or outdated systems might have the opposite effect. The goal is to create a detailed, objective picture of the property’s current condition.

Analyzing Comparable Sales

Once the physical inspection is complete, the appraiser turns to market research. This involves analyzing “comps,” or comparable sales—recent transactions of similar homes in the same area.

To be considered a valid comparison, these properties typically must have sold within the last six months and share key characteristics such as square footage, age, and location. Adjustments are made for any differences, such as additional bedrooms, remodeled kitchens, or larger lots.

For example, a home in Santa Rosa’s Fountaingrove area with updated finishes might appraise higher than a similar property in need of renovation in another neighborhood. Appraisers weigh all these factors to ensure the final value reflects true market trends.

Determining the Final Value

After evaluating the property and comparable sales, the appraiser compiles a report summarizing their findings. This document includes photographs, data analysis, and a final appraised value. Lenders receive the report first, and it is then shared with the buyer and seller.

If the appraised value matches or exceeds the purchase price, the transaction moves forward smoothly. If it falls below, the buyer’s lender may only approve financing for the appraised amount. In that case, buyers and sellers may renegotiate the price or explore other solutions, such as a second appraisal or additional buyer funds to bridge the gap.

Understanding what happens during a home appraisal helps both parties navigate these outcomes with less stress. The key is to view the appraisal as a neutral, data-driven process rather than a personal judgment on the property.

Factors That Influence Appraisal Results

Several elements shape an appraiser’s opinion of value:

  • Location: Proximity to schools, parks, and amenities often plays a major role in Santa Rosa’s real estate values.

  • Condition: Homes that are well-maintained and updated tend to appraise higher.

  • Size and Layout: Usable square footage, open floor plans, and additional living spaces contribute positively.

  • Market Trends: Current supply and demand influence pricing, especially in competitive markets.

  • Upgrades and Renovations: Quality improvements, such as modern kitchens or energy-efficient features, can raise a property’s value.
It’s worth noting that while appraisers account for upgrades, not all improvements add equal value. For example, a new roof might carry more weight than luxury finishes in a single room.

How to Handle a Low Appraisal

When an appraisal comes in lower than expected, it can feel discouraging. However, it’s not uncommon, especially in fast-moving markets where prices outpace recorded sales data. Sellers can review the appraisal for errors, such as missed upgrades or incorrect measurements, and request a reconsideration.

Buyers and sellers can also negotiate. Sometimes the seller lowers the price to match the appraisal, or the buyer contributes additional funds to make up the difference. In rare cases, a second opinion may be requested if there’s strong evidence that the initial valuation missed key factors.

Having an experienced real estate professional by your side can make all the difference when navigating these conversations.

The Appraisal’s Role in Refinancing

For homeowners refinancing their mortgage, the process is nearly identical. The lender requires an appraisal to confirm the home’s current value and determine how much equity exists. A higher appraisal can mean better loan terms or eligibility for certain refinance options.

In these cases, keeping documentation of recent upgrades or maintenance is especially helpful, as appraisers consider those investments when determining value.

The Importance of Local Expertise

In a region as diverse as Sonoma County, appraisals require a nuanced understanding of local trends. Two homes just a few miles apart can vary widely in value due to neighborhood characteristics, land size, and community amenities. Working with a local real estate expert ensures that you’re prepared for the appraisal stage with insight tailored to your specific market.

Knowing what happens during a home appraisal provides clarity and confidence, but having the right professional guidance ensures the process aligns with your goals.

Local Knowledge That Strengthens Every Decision

Santa Rosa’s real estate market is shaped by its neighborhoods, lifestyle, and history—and navigating it successfully takes expertise grounded in the community. Randy Waller combines deep local knowledge with years of experience helping clients achieve their real estate goals. Whether you’re preparing to sell, evaluating a new purchase, or managing the appraisal process, his guidance ensures every step is handled with precision and care. With Randy Waller by your side, you can move through Santa Rosa’s market with confidence, clarity, and the assurance that your property decisions are built on solid insight.

*Header image courtesy of Unsplash



Randy Waller

Randy Waller

About The Author

Randy Waller is the Broker/Owner of W Real Estate in Santa Rosa, CA. Since founding the company in 2007, he has grown W Real Estate to be the largest locally founded and independently owned real estate brokerage in the North Bay. W currently has 11 offices spanning from San Francisco to Mendocino County with 250+ experienced agents and marketing support staff. Randy has been the #1 agent in Sonoma and Napa Counties for the past 5 years in both volume and transactions. He sold over $384 MM worth of real estate in the last two years alone. RealTrends ranked him the #1 agent in the State of California based on his 2019 completed transactions. He is also a North Bay Business Journal "Top 40 under 40" award winner and maintains a list price vs sale price ratio of 100.4%.
 
Randy’s ties to the Sonoma County housing market date back over 75 years. His father founded the local construction company, Shook & Waller, where Randy was the Director of Land Acquisition. This background in residential construction was a driving force behind the creation of W Marketing, W Real Estate’s New Development Division. W Marketing is a prominent force in new construction sales, with thousands of new homes marketed and sold while serving over twenty builder clients throughout the Bay Area.
 
His entire life he has been accumulating the knowledge he has today of the home building and selling process. This lifetime of experience and expertise allows him to provide unparalleled service to his clients, as he knows the area and its unique market conditions unlike anyone else.

Work With Randy

Get assistance in determining the current property value, crafting a competitive offer, writing and negotiating a contract, and much more. Contact me today to find out how I can be of assistance to you!

Listings by Area

Follow Me on Instagram